Telemarketing and Customer Service Representative (f/m/d)

We’re looking for you as an employee (f/m/d) he telemarketing and customer service you mainly support our customers. You will join the team at the Schäfer Group location in Batavia, Il. You can look forward for interesting tasks and diverse challenges in an exciting, constantly growing technology industry.

The Schäfer Group is a globally operating family-owned company whose core competence has been in the field of tools, machines and plants for automated wire and terminal processing for more than 35 years. The company, headquartered in Bad Schönborn, Germany, currently employs over 200 people worldwide and is internationally positioned through numerous subsidiaries and partners. We offer you the chance to contribute your knowledge and experience and to further develop your qualifications individually through successful projects.

A key component of Schäfer’s corporate philosophy is working together as a team. We therefore attach great importance to commitment and communication in order to achieve the best possible results. Our motivated team is looking forward to inspiring colleagues who want to take responsibility and be successful together.

Your tasks

  • You purchase goods and service as needed.
  • You support customers by phone and mail.
  • You provide quotes for parts & service.
  • You answer and forward national and international telephone calls.
  • You correspond with customers and sales partners regarding current orders.
  • You do general office tasks.

Your skills

  • You have good computer skills, proficient in Microsoft applications.
  • You are self-confident and competent appearance.
  • You have experience in QuickBooks Accounting.
  • You have the ability to work independently and as part of a team.
  • Your language skills in English are good, Spanish is a plus.

Our offer

  • Performance-related salary
  • Individual trainings
  • Modern workplace equipment
  • Paid holidays and medical

Become a part of our team!

Join us in forward-looking solutions for automated wire and terminal processing! Apply now via our contact form below or send your meaningful application documents by e-mail to

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