{"id":10885,"date":"2019-11-28T09:17:52","date_gmt":"2019-11-28T08:17:52","guid":{"rendered":"https:\/\/schaefer-biz-qa2.mcon-group.com\/?page_id=10885"},"modified":"2024-04-19T10:13:27","modified_gmt":"2024-04-19T08:13:27","slug":"schaefer-assist","status":"publish","type":"page","link":"https:\/\/schaefer.biz\/en\/software\/schaefer-assist\/","title":{"rendered":"Sch\u00e4fer Assist"},"content":{"rendered":"
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Data Service and Live-Remote-Support<\/h2>\n<\/div><\/div>
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State-of-the-art digital communication<\/h4>\n

Sch\u00e4fer Assist stands for audiovisual support in various operating situations such as during maintenance, service or training. The technology provides worldwide access to relevant product information as well as direct contact to the service team.<\/p>\n<\/div><\/div>

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Customized customer service<\/h4>\n

Regardless of what assistance might be required, Sch\u00e4fer Assist facilitates the exchange of information through the simple transfer of expertise with a service expert. Moreover, the service can be adapted in real time and without language or technical barriers with a live view of the situation at the installation site.<\/p>\n

Individual data availability 24\/7<\/h4>\n

Relevant product information, including operating instructions and training videos, can be accessed 24 hours a day, 7 days a week. For practical reference to the Sch\u00e4fer product, the data can be opened using a QR code, for example, and displayed on mobile devices.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Synergies through networking<\/h4>\n

Sch\u00e4fer Assist helps increase productivity through fast, intuitive video and audio communication. Depending on the situation and requirements, Assist can be used and efficiently supported in a variety of ways.<\/p>\n

Versatile range of application<\/h4>\n

Assist by Sch\u00e4fer supports, for example, during:
\n\u2022 Pre-acceptance of a machine by the manufacturer
\n\u2022 Commissioning of a machine at the customer\u2018s site
\n\u2022 Servicing of a machine at the customer\u2018s site
\n\u2022 Training on Sch\u00e4fer products<\/p>\n

Innovation through commitment<\/h4>\n

In summary, Sch\u00e4fer Assist provides the following advantages:
\n\u2022 Availability of documents at any time 24\/7
\n\u2022 Support through video instructions and Sch\u00e4fer service
\n\u2022 Simple transfer of expertise through Sch\u00e4fer experts
\n\u2022 Increase of work productivity through optimized process flows
\n\u2022 Climate protection through reduced travel requirements
\n\u2022 Conservation of resources through paperless work processes<\/p>\n<\/div><\/div>

Product brochure<\/h3>

Download the brochure as a PDF document<\/p>\n<\/div><\/div>

Download<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Data Service and Live-Remote-Support State-of-the-art digital communication Sch\u00e4fer Assist stands for audiovisual support in various operating situations such as during maintenance, service or training. The technology provides worldwide access to relevant product information as well as direct contact to the service team. Customized customer service Regardless of what assistance might be required, Sch\u00e4fer Assist facilitates...","protected":false},"author":6,"featured_media":13685,"parent":10245,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10885","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nSch\u00e4fer Assist | Sch\u00e4fer Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/schaefer.biz\/en\/software\/schaefer-assist\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sch\u00e4fer Assist\" \/>\n<meta property=\"og:url\" content=\"https:\/\/schaefer.biz\/en\/software\/schaefer-assist\/\" \/>\n<meta property=\"og:site_name\" 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